Unfortunately, we currently do not offer free returns. In the event of a refund, a return fee of NOK 89 will be deducted from the amount.

We only accept returns according to the following terms:

· The product must be returned within 14 days of receiving your order.

· The product must be in original condition.

· The product must be unused and unwashed with all tags still attached to the garment.

· The product cannot have marks from deodorant, stains of any kind (make-up, self-tanning etc.) and/or abnormal odors (perfume etc.). If the product has such marks, damage and/or smell, we will credit 30% of the original invoice.

· We reserve the right to refuse a refund if the product is not returned in accordance with the above points.

· Once the return has been received at our warehouse, the return will be processed within 5 - 7 working days and credited back to the original payment method. In the event of a refund, a return fee of NOK 89 will be deducted from the amount . You will receive a confirmation to the email where the purchase was registered when the return has been received, inspected and completed.

· Any shipping costs at the time of purchase are not refunded.

· We cannot be held responsible for lost, misplaced or misdelivered shipments when you return products. Contact the carrier for more information.

Goods purchased from FITBERRY can be returned up to 14 days after delivery.

1. Make sure you have read our returns conditions carefully before making a return . If the return does not meet all our conditions, we will not issue a refund.

2. Pack the item(s) in the original packaging.

3. Register your return here . Print the label you receive by mail and stick this over the old shipping label. Optionally, remove the old label to prevent the wrong label from being scanned.

4. Deliver your return to your local post office or post-in-shop. Unfortunately, we currently do not offer free returns. In the event of a refund, a return fee of NOK 89 will be deducted from the amount. We cannot be held responsible for lost, misplaced or misdelivered shipments when you return products. Contact the carrier for more information.

5. Once we have received your return, our support team will contact you to process your refund request.

Returns that have arrived at our warehouse are processed within 3 - 5 working days. As soon as the return is approved, the order is credited. Refunds will be refunded to the original payment method and you will receive an email confirming that a refund has been made. The time frame for the refund to your account will vary depending on the original payment method. It may take 7 - 10 working days for the refund to appear in your bank account.

We only accept exchanges of size according to the following conditions:

· The right to exchange only applies to exchanges of size. A change of color is treated as a return and the customer must place a new order if they want a new item.

· The product must be exchanged within 14 days of receiving your order.

· The product must be in original condition.

· The product must be unused and unwashed with all tags still attached to the garment.

· The product cannot have marks from deodorant, stains of any kind (make-up, self-tanning etc.) and/or abnormal odors (perfume etc.). If the product has such marks, damage and/or smell, we will credit 30% of the original invoice.

· We reserve the right to refuse an exchange if the product is not returned in accordance with the above points.

· Once your shipment has been received at our warehouse, your exchange request will be processed within 3 - 5 working days.

You can exchange sizes of items purchased at FITBERRY within 14 days of delivery.

1. Make sure you have read our exchange conditions carefully before making an exchange . If your shipment does not meet all our conditions, we will not make an exchange.

2. Fill in this form , print it and place the form in the package you send to us.

3. Pack the item(s) in the original packaging.

4. Changing the size is free. Go to: https://www.posten.no/retur/?q=20008587741 . Fill in your information in the white fields and press "Create return label". Print the label and stick it over the old shipping label. Optionally, remove the old label to prevent the wrong label from being scanned.

5. Deliver your shipment to your local post office or post-in-store.

6. Once we have received your shipment, our support team will contact you to process your exchange request.